FAQ: Rare Fantasy Tabletop Miniatures
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How many sets are there in total from this campaign?

Now that the campaign has ended and several stretch goals have been unlocked, the following sets are available: Centaurs - includes 5 centaurs minis Elephas - includes 4 elephas minis Minotaur - includes 4 minotaur minis Voludeek - includes 4 voludeek minis

Last updated: November 12, 2021 07:19

Are previous krakenships minis available through this Kickstarter?

They are!

All previous 28mm krakenships miniatures will be available to choose from in the Pledge Manager if you have chosen Individual Miniature add-on option.

The previous krakenships miniatures will not come in sets, so you will need to get them one at a time via this Individual Miniature add-on.

Last updated: October 06, 2021 08:30

Can I get individual miniatures from these new sets only?

You can, sort of!

You will be able to select any of the unlocked miniatures in this Kickstarter using the Individual Miniature add-on. However, you can only choose an add-on after first picking one of the main reward tiers which is for 1 or more sets depending on the tier.

Last updated: October 06, 2021 08:33

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: September 2022

The shipping dates will vary quite a bit until we get to that point. Ideally, September/October of 2022 will be the latest these will be shipped out, but will most likely be shipped out much sooner. Kickstarter updates will keep everyone informed of the shipping dates and when you need to finalize your addresses.

Last Updated At: 11/12/21
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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